FREQUENTLY ASKED QUESTIONS
Palkudi specializes in Navratri clothing, including a wide selection of Lehenga Cholis, traditional outfits, and festive wear designed to celebrate the spirit of Navratri with elegance and style.
Yes, Palkudi offers custom tailoring and sizing options to ensure that your Navratri attire fits you perfectly. You can provide your measurements during the checkout process or consult with our customer service team for assistance.
Typically, orders are processed and shipped within 2-3 business days. Delivery time varies based on your location, but most customers receive their orders within 5-7 business days. For custom orders, please allow additional time for tailoring.
Palkudi accepts returns and exchanges within 14 days of receiving your order. Items must be in their original condition, with all tags attached. Custom-made products are not eligible for returns, but we will work with you to ensure satisfaction.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status on our website or through the carrier's tracking system.